SHIPPING & RETURNS
SHIPPING POLICY
At Uptown Undone, we take pride in our swift shipping methods and thoughtful packaging. We are dedicated to delivering your handbags and accessories with care, ensuring they arrive in pristine condition. Our shipping costs are transparent, and we aim to provide affordable shipping options to our valued customers.
We believe in simplicity and transparency, and that extends to our shipping policy. We want you to shop with confidence, knowing that your order will be handled with the utmost care and efficiency.
RETURN & EXCHANGE POLICY
If your order arrives and it’s not quite right, you can return it within 14 days of delivery. Items must be unworn, unused, and have all original tags attached, including the uptown undone return tag. Once this tag is removed, the item becomes non-returnable. Exchanges are available depending on stock levels.